About SiteCrafters' Services

We do what you don’t need to be doing.

We’re absolutely focused on delivering rock-solid reliable and secure hosting to our clients. There’s a lot that goes in to providing the level of service you expect and deserve … click on any of the characteristics below to see how we provide service that quickly becomes transparent to you.

 

Availability

Last year our websites were available 99.995% of the time and the information on our sites remained secure at a time when hacks were in the news on almost a weekly basis.  All sites are hosted on Virtual Private Servers at a World Class Data Center (not some home-made box in somebody’s basement) with redundant data storage drives, redundant lines of communication to the internet, redundant power supplies and even backup generators to power the building in case of multiple power failures from different power providers, redundant HVAC resources for the building, and Bio-Metric security required to enter the data center’s server core.

Your site will be there when someone is looking for you.

Security

Every day client sites are scanned for possible security vulnerabilities and inappropriate software files on the server. If a vulnerability is detected, (not a hack, just the potential for a hack), we either apply the appropriate security update or deactivate the vulnerable software until a more secure solution can be put in place.  On a monthly basis we see notices about potential security vulnerabilities in website software and if the notices happen to mention anything running on one of our clients’ sites – we have already applied the patch BEFORE THE NOTICE WAS PUBLISHED!

In addition to maintaining immaculate software powering our sites, clients’ sites are being constantly monitored for unauthorized access and updates.  Further, the entire server is protected by both hardware AND software firewalls to prevent attacks at any level.

Proactive measures are the only way truly ensure a secure server for all SiteCrafters clients.

Redundancy

In addition to physical redundancy of every physical aspect of the data center, SiteCrafters website content including text, documents, images, and software is backed up on site nightly as well as off-site to two separate data centers in different parts of the continent each week.  So no matter what may happen in different parts of the U.S. (natural disasters, storms, cyber attacks, you name it) SiteCrafters web hosting is always in a position to get things back to normal in an amazingly short period of time.

In the unlikely event that anything should happen to your website – SiteCrafters HAS YOUR BACK!

Performance

All the tech needs to be clean and tight – that should be a given (though it isn’t at every hosting resource).  That’s the baseline here at SiteCrafters.  What should really matter is whether your website delivers results.  There is one goal here … every client’s website should pay for itself and MORE.  Many times more.

If we don’t meet that standard, then we need to take a long hard look at why and fix it.  And that we do in the rare case that we’re not getting rave reviews from our client.  At the start of each work day various aspects of clients’ site performance is evaluated.  Speed of page loads, Search Engine rankings, inbound traffic and more – if something isn’t performing well, attention will be given so there’s a better outcome.  Most of the time we can make the necessary changes behind the scenes, in some instances we need to engage the client to gain the best possible result.

The bottom line is that each website we host must perform in such a way as to improve our client’s bottom line! 

“We sweat the details so you can focus on what’s really important to you & your organization!”

If no-hassle & high value hosting makes sense to you...

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